How Friends of Medicine collects, uses, and protects your information.
Friends of Medicine, LLC ("Friends of Medicine," "FOM," "we," or "us") operates friendsofmed.com and the surrounding network of events, communications, and programs collectively known as The Network. This Privacy Policy explains what information we collect when you visit our website, attend our events, or otherwise interact with us, how we use that information, and the rights you have over it.
If you do not agree with this policy, please do not use our website or services.
When you submit a form on our website - whether to inquire about membership, apply to be a city partner, express sponsor interest, apply for Founders Friday, or contact us through any other channel - we collect the information you choose to provide. This typically includes your name, email address, phone number, professional role, and any responses you give to free-form questions on the form.
When you purchase tickets to one of our events, you provide payment and contact information to our ticketing partner (currently Ticket Tailor), who processes payment through Stripe. We receive your name, email, and the details of your purchase, but we do not directly receive or store full payment card information.
When you subscribe to our newsletters, podcast notifications, or event reminders, we collect the email address you provide and any preferences you set.
When you visit friendsofmed.com, our hosting and analytics providers may automatically collect certain technical information, including your IP address, browser type, device type, operating system, the pages you view, the time and duration of your visit, and the referring website. This information is used to operate, secure, and improve the site.
We use a limited number of cookies and similar technologies for essential site functionality and aggregate analytics. We do not currently use third-party advertising cookies.
We may receive information about you from third parties, such as event partners, venue hosts, mutual contacts who refer you to us, and platforms where we publish content (Apple Podcasts, YouTube, Instagram). We treat any such information consistent with this policy.
We use the information we collect to:
We do not sell your personal information.
We share your information only with the parties necessary to operate Friends of Medicine. These include:
We do not share your information with third parties for their own marketing purposes.
Friends of Medicine events are routinely photographed and filmed. By attending one of our events, you acknowledge that your likeness may be captured in photographs, video, or audio recordings, and that we may use those recordings for marketing, editorial, and historical purposes, including on this website, on our social media channels, in newsletters, in the Behind the Scrubs podcast, and in promotional materials.
If you would prefer not to be photographed or filmed, please notify the event host on arrival and we will make reasonable efforts to honor your request. If you later wish to request removal of a specific image or recording in which you appear, please contact us using the information below.
Regardless of where you live, you may at any time:
If you are a California resident, you have additional rights, including the right to know the categories of personal information we collect, the right to request deletion, the right to opt out of any sale or sharing of personal information (we do not sell personal information), and the right to non-discrimination for exercising these rights.
If you are located in the EEA, UK, or Switzerland, you have rights under applicable data protection law, including the right to access, rectify, erase, restrict, or object to processing of your personal information, the right to data portability, and the right to lodge a complaint with your local data protection authority. Our legal basis for processing your information is either your consent, our legitimate interest in operating Friends of Medicine, or the performance of a contract with you.
To exercise any of these rights, contact us using the information in Section 10.
We use reasonable administrative, technical, and physical safeguards designed to protect the personal information we hold. However, no method of transmission over the internet or method of electronic storage is completely secure. We cannot guarantee absolute security, and we encourage you to use strong passwords and exercise caution when transmitting sensitive information.
Friends of Medicine is intended for adult healthcare professionals and business operators. Our website and services are not directed to children under 18, and we do not knowingly collect personal information from children under 18. If you believe we have collected information from a child, please contact us and we will delete it.
If you give us your mobile number, for example through the chat widget on our website or one of our forms, we may use it to respond to your inquiry, process registrations, and provide customer service. Text-message consent is separate: we collect informational and promotional SMS consent separately, each is optional, and neither is required for an inquiry, registration, or customer service. We send text messages from Friends of Medicine, LLC at (786) 981-3030 only if you agree.
We ask for two kinds of text-message permission separately. Each is optional, and neither box is checked for you.
You can agree to one, both, or neither. Consent to receive text messages is not a condition of purchase, and you can still submit an inquiry, application, or ticket order without agreeing to either.
We use your mobile number for the purposes described above, and your text-message consent only to send the messages you agreed to and to keep a record of that consent. We do not share, sell, or rent mobile numbers or SMS opt-in and consent information to third parties or affiliates for their marketing or promotional purposes. The only exception is the service providers who operate our messaging on our behalf (currently GoHighLevel/LeadConnector and its carrier partners), who may process this information solely to deliver our messages.
For help with text messages, reply HELP, call or text (786) 981-3030, or email info@friendsofmed.com. See our SMS Messaging Terms for full program details.
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we do, we will revise the "Last updated" date at the top of this page. Material changes will be communicated through the website or by email where appropriate.
For any questions, requests, or concerns about this Privacy Policy or how we handle your information, contact us at:
Friends of Medicine, LLC
Phone: (786) 981-3030
Email: info@friendsofmed.com